Our best ambassadors are our customers
GERMITEC always considered Service as a priority. It is at the core of our strategy and our business. GERMITEC actually guarantees your satisfaction through commitments based on objective, precise and measurable criteria.
Our commitment to provide irreproachable service includes a guarantee on the availability of your equipment.
- OUR PLEDGES
- To respond within the time limit specified in the maintenance contract
- To guarantee the materials for their lifetime
- To carry out preventive visits with systematic maintenance on the components which are vital to the devices perfect working order.
- To provide telephone assistance at all times
- To include in your solution the latest developments in regulatory software
- To train your personnel on the optimum use of your equipment
- To monitor your satisfaction regularly
Germitec currently sells to numerous customers, which include public or private hospitals, clinics and private practices.
Our Customer Service Centre can be reached from 9:00 am to 5:50 pm non stop on +33 (0)1 47 15 70 42
Germitec is certified ISO 9001 & 13485 (by LNE/G-MED, a certification body in the medical field), CE 0459, and Awarded:
"Innovative Company" and "Winner of the PM'up contest organized by the Ile-de-France regional council"