Our best ambassadors are our customers

GERMITEC always considered Service as a priority. It is at the core of our strategy and our business. GERMITEC actually guarantees your satisfaction through commitments based on objective, precise and measurable criteria.

Our commitment to provide irreproachable service includes a guarantee on the availability of your equipment.

  1. To respond within the time limit specified in the maintenance contract
  2. To guarantee the materials for their lifetime
  3. To carry out preventive visits with systematic maintenance on the components which are vital to the devices perfect working order.
  4. To provide telephone assistance at all times
  5. To include in your solution the latest developments in regulatory software
  6. To train your personnel on the optimum use of your equipment
  7. To monitor your satisfaction regularly

Germitec currently sells to numerous customers, which include public or private hospitals, clinics and private practices.
Our Customer Service Centre can be reached from 9:00 am to 5:50 pm non stop on +33 (0)1 47 15 70 42

Germitec is certified ISO 9001 & 13485 (by LNE/G-MED, a certification body in the medical field), CE 0459, and Awarded:
"Innovative Company" Logo OSEO and "Winner of the PM'up contest organized by the Ile-de-France regional councilLogo PM'UP"